When will my order ship?

Most orders ship within a week, and every order ships within two. Everything is made in small batches, and we check each order before it goes out.

Do you offer free shipping?

Yes. Orders over $100 ship free. Orders paid with Bitcoin also ship free, whatever the size.

Can you ship a gift straight to someone?

Yes. Our Signature Gift Box arrives wrapped in tissue and ribbon, with a handwritten To/From card and no receipt inside. Add the names in the Order Notes at checkout. Gift wrapping and shipping are included in the price.

Where are your products made?

Every product is handmade in small batches in North Idaho. We are a family-owned business, and we keep production local so we can stand behind every batch.

What is in your products?

Grass-fed tallow, plus a short list of ingredients you will recognize: organic olive and coconut oils, raw honey, jojoba oil, beeswax, and real essential oils. We never use synthetic fragrance or artificial colors.

How long does a bar of soap last?

A 4.5 oz bar lasts 3 to 4 weeks with daily use when you take care of it. Here is how:

• Let the bar dry completely between uses.

• Shake off extra water before you set it down.

• Lather with a washcloth or our Sisal Soap Saver Bag instead of holding the bar under running water.

More than one person sharing a bar? Our 3-Bar subscription sends three every month.

Are your products safe for children?

Our products are made with simple, recognizable ingredients, and they are the same ones we use on our own kids. For babies and young children, we suggest the Unscented soap and Unscented balm, since some essential oils are not recommended for little ones. For sensitive skin, try a small patch first.

How do subscriptions work?

Pick a plan and choose your scents. Your subscription renews and ships each month on the date you first ordered, and it costs less than buying the same items one at a time.

• Single Bar: one bar for $9 a month.

• 3-Bar: three bars for $27 a month.

• 2-Bar Soap & Balm: two bars and a 2 oz balm for $35 a month.

What is the Exclusive Monthly Soap?

A new small-batch scent we make each month for our subscribers. You can choose it in any subscription. Only a handful of leftover bars ever reach the shop, as Limited Run Soaps, and they go fast.

Can I change my scents or cancel?

You can cancel anytime by logging in to your account, or email northidahotallow@gmail.com and we will take care of it.

Scents are set when you subscribe. To switch, cancel and start a new subscription with your new picks.

Want variety without the extra step? Choose the Exclusive Monthly Soap, and your scent changes on its own every month.

Can I pay with Bitcoin?

Yes. Place your order through our Bitcoin checkout and your entire order ships free.

What is your return policy?

Because our products are handmade in small batches, all sales are final and we do not accept returns or exchanges.

If your order arrives damaged or something is not right, email northidahotallow@gmail.com within 7 days of delivery with your order number and a photo, and we will make it right.

Do you sell wholesale?

Yes. We work with boutiques, spas, general stores, and more, with a low first-order minimum. Apply on our wholesale page.